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Ford Fusion, Ford Explorer and Lincoln MKZ Rank Highest in Durability in 2012 J.D. Power Vehicle Dependability Study
Ford Motor Company's (NYSE: F) continuing emphasis on long-term quality is paying off for its customers.
According to the study, other Ford models such as the Ford Mustang also performed particularly well, although there is no award in this segment.
Today is a major milestone in our One Ford global product plan, as we introduce the all-new 2013 Ford Fusion at the 2012 North American International Auto Show. Every one of our new product introductions is important, but Fusion is especially significant. The all-new Fusion is groundbreaking. It's a new face of Ford, introducing the new global design language that will influence our product family moving forward. It's sculpted and sleek, signaling our commitment to delivering leading fuel efficiency. It all comes together to communicate an aspirational visual quality that upgrades the vehicle. Fusion gives customers the Power of Choice, with five powertrains, including two EcoBoost engines. And it's the first to offer the full-range of EcoBoost, hybrid and plug-in hybrid choices to our customers – each one with leading fuel efficiency. And, of course, it's going to be great to drive – building on the strengths of our global CD platform. And impressively quiet, with great interiors that make Fusion a welcome second home on wheels to customers. Overall, with the all-new 2013 Fusion, customers are getting a mid-size vehicle that delivers more than they would have ever expected in design, fuel economy, technology, comfort and convenience, and quietness. Everything that's important to them. By working together under One Ford, we have been able to create a product that not only builds on the many strengths of the Fusion here in North America and the Mondeo in Europe, but does it in ways customers couldn't have imagined. Fusion is certain to create a great deal of excitement at the auto show. That's why today is so important, as we demonstrate what you all can achieve as we go further for our customers. And why the future is so exciting at Ford. ***
Posted: Jaunuary 16, 2012 STUCKEY SUBARU RECEIVES SUBARU OF AMERICA 2012 SUBARU STELLAR CARE AWARD Cherry Hill, N.J. – February 15 2012 Subaru of America, Inc. today announced that “The Subaru Stellar Care Award is given to top ranking Subaru dealers who deliver an exceptional ownership experience to our customers,” said Bill Cyphers, senior vice president, sales for Subaru of America. “Award recipients meet the high Stellar Care benchmarks for customer satisfaction, brand representation, and operational excellence. Our brand has enjoyed record sales for the past three years and this success is in large part due to the excellence of our retail body.” Developed by Subaru of America in cooperation with Subaru dealers, the Stellar Care program focuses on delivering an excellent ownership experience to Subaru customers. The program has as its focus that developing positive, long-term relationships with Subaru customers is a fundamental part of daily business for a Subaru retailer. “All Subaru dealerships deliver a high quality experience to our customers,” said Cyphers, “but the Stellar Care Award winners excel in the way they take care of their customers and represent the Subaru brand.” The highly coveted award does not come easily and to be named as a Stellar Care recipient, Subaru dealers must dedicate significant time and resources to the customer experience throughout the year. Performance measures for the program range from participation in all customer-focused Subaru programs to maintaining a customer-friendly, inviting facility. Dealers must also achieve outstanding satisfaction scores for all key areas in Sales and Service. Stuckey Subaru is located at Rt. 22 Hollidaysburg. For more information, the dealership can be contacted at www.stuckeyforyou.com.
Posted: December 30, 2012 ALG's Annual Residual Value Awards Recognize Subaru and Lexus as Top Brands Japanese brands continue to lead with 11 of 21 ALG awardsALG's Residual Value Awards honor the vehicles in each segment that are predicted to retain the highest percentage off their MSRP after a conventional three-year period. "Residual value is a great indicator of brand strength which in turn contributes to greater sales and profitability," said Raj Sundaram for ALG. "We have seen a strong focus this year on producing high-quality products with great pricing and packaging delivering real value for vehicle buyers." In a highly competitive marketplace, the 2012 awards recognize those brands that are committed to improving residuals by delivering superior products to customers. This year's awards are based on 2012 model year vehicles, and winners were chosen after a careful evaluation of vehicle criteria, including segment competition, historical vehicle performance and industry trends. The complete list of winners can be found at: https://www.alg.com/ResidualValueAwards Subaru of America won the Mainstream Brand Residual Value Award, landing at the top of the segment for the third year in a row. Two Subaru models also received individual segment awards: the Legacy (in the Midsize Car category) and the Outback (Midsize Utility Vehicle category). "The consistently high quality of Subaru products, and the brand's ability to remain progressive and practical in their redesigns, continue to draw fiercely loyal customers," said Mr. Sundaram. "With high sales, Subaru consistently has low incentives and fleet sales, which have enhanced the brand's used value and helped it hold on to the top spot among mainstream brands again this year." |